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As Grant Aviation continues to expand and refine its operations, the airline identified the need for a more advanced and interactive system that provides intuitive dashboards with key metrics for real-time decision-making. Seeking a solution that integrates various safety processes, including emergency response coordination, into a single platform while maintaining ease of use, flexibility, and advanced reporting capabilities, Grant Aviation selected TrustFlight’s Centrik 5 to improve safety oversight, risk assessment, and compliance tracking across its operations.

“Operational safety and reliability are at the heart of Grant Aviation’s mission,” said Dan Knesek, VP Commercial Operations, Grant Aviation. “By integrating TrustFlight’s Centrik 5 platform, we are equipping our teams with a robust, digital-first infrastructure that simplifies safety management, streamlines decision-making and enables better risk mitigation across our entire organization.”

With the airline providing critical passenger and cargo services throughout Alaska, often in challenging weather conditions, TrustFlight’s Centrik 5 will be instrumental in streamlining operational safety, enhancing decision-making, and ensuring regulatory compliance. Its implementation will enable Grant Aviation to enhance its digital framework, integrating automated workflows, enhanced facilitation of structured and documented discussions on operational and safety matters, and strengthening of centralized oversight of the organization.

“We are delighted to support Grant Aviation in modernizing its safety and compliance management with Centrik 5,” said Karl Steeves, CEO, TrustFlight. “This partnership underscores our commitment to delivering innovative digital solutions that improve efficiency, safety, and regulatory alignment for regional airlines operating in demanding environments.”

Through the adoption of TrustFlight’s Centrik 5, Grant Aviation reinforces its commitment to operational excellence and its unwavering dedication to the safety of passengers and crew.

For more information about TrustFlight’s cutting-edge aviation safety and compliance solutions, please visit www.trustflight.com.

About TrustFlight

TrustFlight, founded in 2017, is a global technology innovator dedicated to accelerating digital transformation in aerospace and aviation. Serving over 200,000 active users worldwide across 450+ customers, TrustFlight provides leading-edge software and services to every segment of aviation including airports, operators, MROs, regulators, and more. Its robust portfolio includes powerful SaaS workflow automation platforms, groundbreaking agentic AI technologies, comprehensive CAMO services, as well as expert AOC consulting and Manual Revision Services. TrustFlight partners with airports, operators, MROs, regulatory authorities, and aviation professionals to drive innovation and set new standards of excellence. To learn more, visit trustflight.com or follow TrustFlight on LinkedIn and X.

Media Inquiries

Reuben Mann
Senior Director of Marketing
TrustFlight
reuben.mann@trustflight.com
+1 778 818 0180

Emma Ryan
Marketing Coordinator
TrustFlight
emma.ryan@trustflight.com

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In 2022, Kalitta Air operated around 19,000 flights within the US and to places as far away as the UK and Australia. With over 900 employees who machine, design, and build virtually every component on a Boeing airplane in-house, they eliminate relying on outside parties for repairs, maintenance, and upgrades for its purposes. From the landing gear to complete engines, Kalitta Air manufactures everything but the bones and shell of the plane, making it a global leader in airline manufacturing and service operations.

Opportunity to Transform
Kalitta Air’s decision to partner with TrustFlight was driven by several key factors. At the forefront was their need for a flexible solution that could seamlessly integrate with their existing systems, particularly AMOS, which they had implemented just a few years prior. TrustFlight’s strong emphasis on integrations gave them the confidence that our ETL solution would be future-proof and adaptable to their daily operational requirements. They understood that while the data they generate would remain the same, they needed to improve the way they processed and managed that information. TrustFlight’s deep subject matter expertise in airworthiness and CAMO/technical services further solidified their choice. Our hands-on experience mirrored their own operations, allowing them to view us not just as a provider, but as their peers.

From an enterprise-wide perspective, they realized that simply replacing a process without adding true value would not bring lasting improvements. TrustFlight’s ETL solution allowed them to transform their operations from outdated, paper-based methods to an efficient, digital ecosystem. This shift helped them eliminate up to 85% of previously identified errors, significantly boosting operational efficiency by automating tasks and ensuring consistency.

Integrating TrustFlight’s ETL with their existing AMOS system was crucial for Kalitta Air. The two-way integration meant that the information they entered could flow seamlessly between departments, enhancing collaboration between maintenance and crew teams and reducing delays and human error. Furthermore, the ability to customize the Electronic Tech Log to resemble their existing processes minimized the need for extensive retraining, streamlining adoption across our large workforce.

Kalitta Air noted that what truly set TrustFlight apart was our balance of technical expertise and aviation experience. Our team understood the unique, real-world scenarios they face daily, allowing us to accommodate their specific requests with an informed perspective. This made the partnership with TrustFlight not only practical but a strategic advantage for Kalitta Air.

Strategy Execution
Kalitta Air’s journey with TrustFlight began in May 2023, following their initial assessment of the leading ETL providers at an Aircraft Commerce Conference. After a kick-off meeting, they established weekly project follow-ups to monitor progress and ensure the smooth implementation of the ETL solution. By September 2023, they had initiated parallel trials and were awaiting final authority approval for the change.

They began the trials with a small, controlled group on specific routes, using selected aircraft, mechanics, and crew. One of the initial challenges they faced was connectivity due to the global nature of their operations.

However, they noted that TrustFlight’s offline mode—allowing updates to be made without an active internet connection—proved invaluable.

Even when connectivity issues arose, they were able to continue processing inputs as a technical log offline, with the data syncing automatically to ground support once connectivity was restored. This built-in feature was an unexpected yet crucial solution for Kalitta Air, helping them maintain momentum during the trials.

The trials have been a resounding success to date, thanks in large part to the consistent two-way communication between Kalitta Air and TrustFlight. TrustFlight’s ability to speak their language and provide around-the-clock support meant that even minor issues were addressed promptly. They noted that his level of support was exactly what they were seeking in a partner.

Outcome
Kalitta Air’s trials have been a resounding success. Although they ran into some minor challenges during implementation, these challenges provided them with insightful information moving forward. They learned that it was vital to prepare the company for the change. To aid this transition, TrustFlight’s ETL made it easy to reduce friction by customizing the application, so it was familiar to Kalitta Air personnel. This is only one reason why the partnership was so successful.

As a result of the implementation, Kalitta Air knew they could eliminate up to 85% of identified errors by doing away with pen and paper. The key metrics they used to ensure their investment was conducive to their business success, was looking at the average error rates per page and per leg with the paper system across 19,000 flights and calculating that on a human hourly rate. They then factored this by the number of flights, processes, and corrections they had.

Although it is too early to quantify the impact, Kalitta Air believe the significant efficiency, safety and reliability gains are invaluable to the company’s goals.

Luke Usher – QC Records Manager, Kalitta Air

“We couldn’t be happier with our selection and the ongoing support that TrustFlight has provided, and we look forward to working with them in the coming months and years.”

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Air cargo operators such as Kalitta Air use tech logs to record airframe usage and discrepancies for internal and regulatory oversight. As a global standard operating procedure, a log is completed for every flight operation by civilian and military aircraft operators. While most air freight carriers currently utilize paper-based reporting systems, Kalitta Air will deploy TrustFlight’s digital tech log solution. In addition, Kalitta Air will implement TrustFlight’s reliability analytics and fleet oversight tools to gain a real-time analysis of their fleet to optimize maintenance activities.

Christopher Barks, Director of Quality Control & Chief Inspector for Kalitta Air, said: “Implementing electronic logs enables us to benefit from increased operational efficiencies and maintain our reputation for reliable on-time performance worldwide. TrustFlight impressed us with the capability and ease of use of their systems alongside their knowledge of maintenance processes.”

Karl Steeves, Director of TrustFlight said: “Kalitta Air is a pioneer in air cargo, globally recognized for its long history of success and operational acumen. They are well-positioned to transition to all- digital tech log record keeping. We’re proud that they have entrusted TrustFlight for this task.”

About Kalitta Air
Kalitta Air is a Michigan Limited Liability Company founded by Conrad Kalitta. Kalitta Air began service in November 2000 with three (3) Boeing 747 aircraft and its fleet has grown to over twenty- nine (29) aircraft, comprised of Boeing B777 and B747 freighters. Capable of air express delivery of virtually any type of freight, the company provides scheduled and on-demand charter service for customers in the United States and around the world.

About TrustFlight
TrustFlight is a digital technology innovator focused on the aviation industry. The company’s best- in-class digital tools and services provide new levels of safety, efficiency and insight to everyone involved in the operation and maintenance of aircraft. TrustFlight boasts a suite of digital solutions. Electronic Tech Log automates flight data entry, scheduling, and maintenance recording. Centrik offers managers a 360-degree view of company operations. MEL Manager serves to digitize and manage minimum equipment lists. Originally founded by two commercial pilots, TrustFlight has grown to become a global firm supporting a wide variety of airlines, airports, maintenance providers and regulators.

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