On Wednesday, November 26th at 3pm (GMT), TrustFlight’s Account Executive Lee Russell will demonstrate what this means for your organisation, and how you can prepare.

You’ll learn:

• What’s changing under ICAO Annex 19 Amendment 2, and why it matters for your organisation
• How safety intelligence shifts the SMS approach from reactive compliance to data-driven management
• What organisations must demonstrate to strengthen compliance
• Why traditional SMS tools will struggle to meet ICAO’s new expectations and how Centrik 5 is built around the principles ICAO is now mandating

Amendment 2 became effective on November 4th 2025, and will be applicable from November 26th 2026 — now is the time to assess your readiness.

The post Satisfy ICAO Annex 19 Amendment 2 with Centrik 5 appeared first on TrustFlight.

Primarily working in the oil and gas industry, Aardvark’s increasingly complex risk, safety, quality, compliance and training requirements meant that it needed to find an easy-to-use system that was capable of managing every aspect of its operation.

Paul Reynolds, Business Development Director at Aardvark LLP, says: “From our first introduction to Centrik we knew it was more than capable of delivering what we required. The system provides complete operational oversight from a single source, something that has been a huge benefit when trying to secure new business – including our new long-range activity.

“Detailed audits often form part of the tender process with potential clients – with Centrik we’re able to demonstrate the intricacies of the business from a safety, training and regulatory standpoint in an instant, it’s a very powerful tool.”

Originally developed for civil aviation, Centrik is the only system fully compliant with ICAO and National Aviation Authority regulations that specifically caters for UAS operations. Within the manned aviation sector, Centrik has been developed to work seamlessly both online and offline, compatible with both standard tablets and Electronic Flight Bags. The remote capabilities of the system make it ideally suited to the flight and safety management requirements of UAS operators, no matter where they are.

This inherent flexibility allows Centrik to help remove the need for disparate programmes and paper or email-based processes, replacing them with a cloud-based solution that offers comprehensive, fully configurable functionality.

“What makes Centrik stand alone is its use of an intuitive traffic light system to provide instant visual cues on the status of anything happening across the business. The system simply and efficiently highlights all required actions, whether it’s lapsed training or medical certification, unactioned safety reports, pre-flight checks and risk assessments, or even outstanding tasks from a staff meeting.

“Individuals can manage what’s relevant to them through their own personal dashboards, while senior management has complete operational oversight through theirs – it puts our entire operation at our fingertips,” adds Reynolds.

The key to this total control is the system’s modular structure, which provides Aardvark with the ability to monitor and update workflows, tasks, equipment and logbooks, as well as create detailed flight logs, perform pre-flight checks, conduct risk and safety assessments, and importantly quickly and easily manage and trace all pilot training and currency records.

Aardvark was established in 2016 to support the burgeoning oil and gas industry in Kazakhstan, with an operation that has increased in scale year-on-year. By the end of 2021 the company intends to have 10 pilots – all trained to UK standards – carrying out inspection, imaging and security flights, alongside the new longer-range operations that will extend to around 400km offshore.

Notes to editor:

Centrik provides complete operational management support to more than 70,000 global users in the aviation, UAS, military and maritime sectors.

Part of TrustFlight – a global provider of Digital Workflow Applications and innovative software-driven workflow support services to the aviation industry – Centrik removes costly, outdated paper-based processes and procedures, increasing efficiency, improving safety and ensuring complete compliance across some of the most highly regulated and safety critical industries in the world.

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Animal Dynamics occupies a unique place in the UAS sector, using flight mechanics found in nature to build efficient and robust products with a low environmental impact. The company is currently commercialising STORK, an autonomous cargo delivery system for military and commercial use, designed to reduce the need to deploy people in hazardous environments. As the company moves towards delivering its first production vehicles, the implementation of a powerful operational management solution was key to ensuring STORK operates effectively and safely.

Craig Lippett, Head of Compliance at Animal Dynamics, says: “We wanted to instil a rigorous safety culture throughout the business, as our UAVs will be doing dull, dirty and dangerous jobs which emphasise the importance of safety. Centrik gives us a centralised system powerful enough to manage every aspect of our operation, but is also simple and intuitive for everyone to use.

“Centrik has a reputation as the management system of choice for unmanned aviation, both because of its comprehensive functionality and ease of use, as well as its close relationship with various regulators around the world.”

Originally developed for civil aviation, Centrik is the only fully ICAO and CAA-compliant solution that specifically caters for UAS operations. With both online and offline accessibility, the system removes the need for disparate programs and paper or email-based processes, replacing them with a cloud-based solution offering comprehensive, fully configurable functionality.

Through Centrik’s modular architecture, Animal Dynamics has the ability to manage and monitor workflows, tasks, equipment and logbooks, create detailed flight logs, perform pre-flight checks, conduct risk and safety assessments, as well as quickly and easily manage and trace all pilot training and currency records.

Centrik has also helped Animal Dynamics to simplify its audit processes. By providing third party access to its Centrik system, independent audit teams have complete operational oversight, with instant access to current versions of all related documents needed to evidence necessary regulatory and safety compliance.

“The more we’ve used Centrik, the more we’ve seen how much it can do – it is way more than simply a safety management system, it’s a tool that offers us complete control, and one that the team at Centrik has worked hard to specifically configure to our needs. The level of support we’ve received has been exemplary,” adds Lippett.

The Animal Dynamics range of autonomous UAVs combine parafoil technology with ground-breaking autonomy software. STORK is designed to balance weight and endurance so that it can carry large payloads over long distances, which makes it ideally suited to last mile resupply missions and humanitarian relief, replacing any need for costly manned aircraft flights in areas lacking effective transport infrastructure.

In 2021 the company will continue to grow its workforce and all members of the team having their own Centrik login and personal dashboard thanks to the scalability of the technology.

Notes to editor: Centrik provides complete operational management systems for the aviation, military, maritime and banking sectors, and helps ensure regulatory compliance. Born from the civil aviation sector, Centrik currently has more than 46,000 users working in some of the most highly regulated and safety critical industries in the world.

The post Animal Dynamics adopts Centrik – ‘The management system of choice for UAS operators’ appeared first on TrustFlight.

Operational management system supplier Centrik and specialist drone and eVTOL insurance provider Flock have formed a strategic alliance to raise safety standards and reduce risk in commercial drone operations.

The move means a commercial UAS operator who uses Centrik to manage its operations can now automatically align insurance costs with their actual exposure to risk.

Flock’s connected insurance offering allows operators to purchase a single policy that scales with their business offering flexible liability limits for individual jobs. Every month UAV operators are billed based on number of flights undertaken and the level of risk they are exposed to. This data is securely analysed by Flock’s risk intelligence engine with a direct integration into Centrik’s platform

Ed Leon Klinger, CEO, Flock, says: Both Centrik and Flock share a vision of the future where unmanned and autonomous aircraft are safely integrated into shared airspace. Our alliance is focused on accelerating this reality.

“Flock’s risk intelligence engine combines real time data, like weather and building density, with flight logs directly from systems like Centrik to create completely custom UAV insurance policies.

“Together we’re enabling the air mobility companies of the future to align costs with activity, improve safety standards and set themselves up to scale seamlessly.”

David Hunkin, Head of UAS, Centrik, says: “We’ve already seen substantial uptake of Centrik in critical UAS sectors, where it has had a demonstrable impact on improving operational efficiency, safety, and excellence.

“This new strategic alliance means drone operators can safely and securely feed in the information recorded on their Centrik system to Flock – which will then be able to provide them with the precise level of cover they require.”

Flock is now insuring some of the world’s most complex UAV and eVTOL flights with its revolutionary based approach to insurance. Its customers include Hummingbird Technologies, Terra Drone Europe, Skyports and Animal Dynamics.

The post Centrik and Flock Sign Strategic Alliance to deliver data-driven reduced risk operations for the drone sector appeared first on TrustFlight.

The operational management system – the only one of its type approved by Regulators to manage both manned and unmanned operations – has easily and effective co-ordinated activity for almost 50 police UAS pilots across South West England.

A collaboration between Devon and Cornwall Police and Dorset Police, the Alliance Drone Team integrates UAS into the emergency services environment, supporting law enforcement for missing persons searches, major events and firearms incidents.

“Centrik has been a pleasure to work with, and has helped us to continue to professionalise our drone operations across our three counties. The software has allowed us to effectively manage our pilots, equipment and deployments, whilst ensuring effective risk management and safety oversight across our two organisations,” says Sgt James Rees, Accountable Manager, Alliance Drone Team.

The system also enables the Alliance Drone Team to reduce its administrative burden while ensuring operations are compliant with the very latest regulations.

Rees says: “Before Centrik, we spent a lot of time on data input. Now, our officers have a far smaller administrative burden without compromising quality or safety.”

David Hunkin, Head of UAS at Centrik said: “Having already been adopted by NPAS, Centrik is uniquely well placed to help Police drone units reduce administration and set a new standard in UAS operational management, which is very exciting indeed.”

Widely used in civil aviation, Centrik is the only fully ICAO-compliant operational UAS management system for the emergency services providing a complete, configurable solution for managing tasks, equipment, training, logbooks and much more.

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The company, which uses its fleet of UAVs to compile detailed 3D topographic surveys in hazardous and restricted locations, needed a comprehensive and concise way to monitor and track its increasing flight procedures.

Tom Wren, UAV Manager at Plowman Craven, says: “When we saw what Centrik was capable of, it was clear that it was the complete solution we’d been looking for. It has significantly improved the efficiency of our operation – specifically when it comes to flight logs, risk management and safety and compliance reporting.”

Unmatched in the market as the only ICAO-compliant management system for both manned and unmanned aviation, Centrik has enabled Plowman Craven to integrate all its flight information, with live reporting that can instantly evidence the effectiveness of the company’s processes and procedures – eliminating inefficient paper trails or email chains.

“The number of flights our UAVs are completing has been consistently growing, meaning we’ve needed to invest in more platforms and more pilots. Of course, this has meant the complexity of our operation has dramatically increased, so we needed a way to manage that change,” continues Wren.

Plowman Craven’s UAV fleet – including its unique high-accuracy Vogel R3D solution – primarily operates on building projects in central London, as well as across the rail network. These are often hazardous locations that require complex and protracted permit application processes in order to fly. With Centrik, Plowman Craven can quickly and effectively evidence its operational compliance to the CAA or other authorities in London, significantly streamlining the administrative process.

“Centrik provides a visual overview of everything we do, which means we can prove to the CAA that we’re running current, safe, compliant equipment, operated by pilots with the highest training currency. This level of transparency has made our entire operation run like clockwork,” adds Wren.

With Centrik being used to constantly update all flight data, Plowman Craven can also use that information to perform comprehensive analysis on each of its aircraft, documenting flight hours, part replacement requirements and operational tolerances, as well as having a single point of reference to track all pilot training levels.

The post Plowman Craven cites Centrik as key to improved UAV operational efficiency appeared first on TrustFlight.

As a rapidly growing business, MAG Aerospace was originally looking for a Safety Management System (SMS) to oversee its increasingly complex flight requirements. However, after a demonstration of Centrik’s overarching capabilities, the company decided to use the system to make a step change across its entire operational management approach.

Wes Davison, Program Manager at MAG Aerospace, says: “It’s true that we were initially only looking for an SMS – but it was obvious from our first look at Centrik that it had the power to do so much more; it has genuinely given us a platform to change our entire operation in such a way that it will help the business grow even further.”

MAG Aerospace operates more than 200 manned and unmanned special mission aircraft for federal, international, civilian and commercial customers around the world. It delivers around 100,000 flight hours a year across six continents, with its 20 individual programmes operating everything from hand-held UAVs through to helicopters and F-18s.

Previously, each programme had its own operational management processes – predominantly through paper filing, email chains and spreadsheets – with no ability for pertinent information to be shared between them. This disconnect meant disparate levels of oversight, making audits or simply implementing company-wide changes a complex and time-consuming administrative task.

With Centrik, everything from flight information, document control, risk and safety reporting, to training logs and personnel records are now easily accessible across every programme via a centralised dashboard available to users anywhere in the world.

Centrik provides MAG Aerospace’s senior management team with a complete overview of company operations, but the flexibility of the system means that around 600 crew – including pilots, sensor operators, technicians, and anyone working on domestic or overseas programmes – also have a level of access. This allows them to record, share, update and action information, either directly into the system when online, or out in the field via its offline automatic synchronisation functionality.

The company can now quickly and easily perform oversight across its entire operation, analysing constantly updated performance metrics across all programmes, visually illustrating the results via Centrik’s intuitive heatmapping software. Analysis of this information helps the company make astute business decisions, allowing it to easily see where improvements can be made in relation to the likes of safety, risk, compliance or training.

“We are a business, so having the ability to quickly show potential customers our safety and compliance records gives us a huge advantage. Being able to evidence such a spectrum of information will also help us to reduce our insurance rates – both domestically and internationally – which will of course save significant amounts of money. Coupled with the reduction in labour costs, thanks to having to do significantly less administration, and Centrik will very soon pay for itself,” Davison adds.

The post MAG Aerospace consolidates huge operational management requirements simply and effectively thanks to Centrik appeared first on TrustFlight.

The specialist operator uses UAVs to provide state-of-the-art inspection & survey services and precision data collection in hazardous environments such as the maritime, oil and gas sectors. With Centrik’s fully integrated ability to connect all information relating to operational management, Texo DSI can now easily evidence its competence and compliance to clients.

Staff are now able to focus on deploying their specialist skills in challenging sectors, instead of having to spend hours a week documenting procedures and processes. Also, with Centrik’s capability for offline reporting and automatic synchronisation, reports and information can be recorded, shared, updated and actioned out in the field.

The system also makes it easy for the Texo DSI team to spot patterns in management and track progress through KPIs, enabling the company to impress its customers by continually improving its operational excellence.

James Arnott, Principal Systems Officer, Texo DSI, says: “Centrik is a far smarter, more efficient way to manage our fleet which is now the largest in the sector. Instead of relying on disparate spreadsheets, documents and emails to manage our processes, we have a fully integrated management system that automatically ensures all evidence of our operational excellence is kept up-to-date. Our team can focus on their jobs, instead of admin.”

As the system provides live evidence of reporting and actions taken from filed safety cases or risk assessments, Texo DSI can also easily evidence its excellence to regulators and clients.

Arnott adds: “Every element of the system is interlinked, so we can compile information packs at the touch of a button. That means when a regulator or client audits, we can provide almost everything they need in advance and avoid them having to spend hours on-site trawling through paperwork.”

Centrik was originally developed for the manned aviation sector but now also provides powerful management for unmanned operations. The system is used by a variety of operators and National Aviation Authorities, including Aerovironment, Nordic Unmanned and CAA International.

Centrik is demonstrating its ability to revolutionise unmanned aviation management at Stand 101 at the Commercial UAV Show, ExCeL London on 15-16 November.

The post Centrik helps Texo DSI evidence UAV excellence and boost operational efficiency appeared first on TrustFlight.

Centrik will be used to manage all aspects of Nordic’s operation with a particular focus on managing the safety and compliance challenges posed by operating unmanned platforms to the absolute limits of their potential in harsh weather conditions and high altitudes.

Kristian Andreassen, Head of Operations at Nordic Unmanned, said: “We are growing at a rapid pace and also undertaking more and more demanding UAS operations. We needed a system that was known by Regulators, one that would not only save us time, but take our levels of safety and compliance to even higher levels. Centrik is that system. It’s very intuitive to use and we’ve received great support from the Centrik team during the implementation. We feel we are now very well set for the future.”

Unmatched in the market as the only ICAO-compliant management system for both manned and unmanned aviation, Centrik provides a comprehensive system that integrates information and live reporting into the very fabric of an operation, and then evidences the effectiveness of processes and procedures.

The operational management system of choice for Regulators around the globe, Centrik allows UAS operators to easily demonstrate the highest levels of compliance and safety in real-time, dramatically simplifying the administrative burden associated with evidencing excellence.

Nordic Unmanned’s reputation for advancing the possibilities of UAS technology will be further enhanced by its use of Centrik. The company holds an RO3 licence by the Norwegian Aviation Authority, the highest level of certification, which has enabled them to expand BVLOS operations even further through the Skeldar V200 platform.

Nordic has also achieved more than four hours BVLOS at 1,200 feet, and has recently been awarded a two-year contract for emergency response and monitoring of the vast Norwegian railroad system – a task that will be greatly simplified by its use of Centrik.

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